Industry
Field Service Management for Utilities
Field service management for utilities: dispatch technicians, track status and capture billing with one platform. Built for Water, gas and power utilities maintaining networks, plants and customer connections.
Field service management for utilities helps coordinate field crews and contractors with clear assignments and proof of work.
In this guide you will learn:
- Industry challenges for Utilities
- How VectraManage helps Utilities teams
- Key features for Utilities
- Benefits of using a CMMS in your industry
- How it works in your industry
- Frequently asked questions
Table of contents
Industry problems
- Network work orders come from SCADA alarms, inspections and customer calls but are not centralised.
- PM tasks for plants and critical equipment are tracked in static calendars.
- Regulators demand proof that inspections and corrective work are carried out on time.
How VectraManage solves them
- Consolidate network and plant work orders in one system with clear priorities and assignment.
- Schedule PM and inspections with reminders and escalation for regulatory compliance.
- Generate reports that show task completion and outstanding risk for regulators.
Key features for Utilities
- Field crew and contractor assignment with status and proof of work
- Mobile-friendly completion from remote sites
- Reporting by network segment, plant or asset type
Benefits
- Consolidate network and plant work orders in one system with clear priorities.
- Schedule PM plans and inspections with reminders and escalation.
- Generate reports that show task completion and outstanding risk.
How it works in your industry
- Consolidate network and plant work orders; assign to field crews and contractors with clear status.
- Run PM and inspections on schedule with reminders and escalation for compliance.
- Report task completion and outstanding risk for regulators and operations.
FAQ
Can VectraManage integrate with existing monitoring tools?
VectraManage exposes APIs that can be used to create work orders from external alerts and monitoring systems.
Does it support contractors as well as in-house teams?
Yes. You can assign work to internal teams or external contractors and keep everything in one history.