FAQ
Frequently asked questions
Got questions? We've got answers.
What is VectraManage?
VectraManage is a maintenance and field service management platform. It helps teams manage clients, quotes, work orders, invoices, and equipment in one place.
Who is it for?
Maintenance teams, field service companies, and SMBs that need CRM, CMMS (maintenance management), and billing in a single tool.
Can I cancel anytime?
Yes. You can cancel your paid plan at any time. Access continues until the end of the current billing period.
Is my data isolated per company?
Yes. Each company's data is strictly isolated. Multi-tenant architecture ensures your clients, work orders, and quotes are never mixed with other organizations.
Do you support multiple users and roles?
Yes. You can invite team members and assign roles (owner, manager, technician, accountant). Permissions and visibility are role-based.
How does upgrade work?
Start on the Free plan. When you need more users, work orders, or AI features, upgrade to Pro or Business via secure checkout. Your data is preserved.